Corporators visit GHMC’s Prajavani seeking redressal of grievances

At least three councillors submit petitions at Prajavani public grievance redressal programme of Greater Hyderabad Municipal Corporation. The programme was revived after a gap of three years.

Prajavani programme, the centralised grievance redressal and monitoring system of the GHMC, proved to be the last resort even for the public representatives for resolution of persistent issues.

At least three corporators approached the Prajavani forums organised at circle and zonal levels of the GHMC on Monday.

The weekly programme, where the commissioner would directly attend to the public grievances, was discontinued three years ago owing to COVID-19 lockdown and social-distancing protocols.

Though the COVID curbs were lifted later, Prajavani was not revived. Also discontinued was the monthly ‘Face to Face’ programme, wherein the Mayor would hear the grievances directly and on phone, issue necessary instructions to the departments concerned and follow them up.

The programmes, introduced in the undivided Andhra Pradesh as part of enhancing transparency in governance, continued in Telangana as well till the onset of the pandemic.

To revive Prajavani, the GHMC first started it at circle and zonal levels and announced that the same would be conducted in the headquarters, starting January 22.

Mayor Gadwal Vijayalakshmi, along with zonal commissioner S. Pankaja, attended the programme at LB Nagar zonal office. She accepted grievance petitions from three corporators, respectively from Kothapet, R.K. Puram and Vanasthalipuram divisions.