Unethical, deception of passengers: Shivraj Singh Chouhan slams Air India over 'broken' seat on flight
The Hindu
Union Agriculture Minister Shivraj Singh Chouhan criticizes Air India for allotting him a defective seat, prompting an apology from the airline.
Union Agriculture Minister Shivraj Singh Chouhan on Saturday (February 22, 2025) slammed Air India for allotting him a "broken and sunk" seat and described it as an "unethical" practice wherein the airline charges passengers full fare and then makes them occupy defective seats.
After Mr. Chouhan shared his experience on X, Air India apologised for the "inconvenience".
Mr. Chouhan stated he was travelling from Bhopal to Delhi to inaugurate a farmers' fair in Pusa, attend the Natural Farming Mission meeting in Kurukshetra, and discuss with representatives of the farmers' organisation in Chandigarh.
The Union Minister said he had boarded the Delhi-bound Air India flight AI436 from Bhopal.
"I was allotted seat number 8C. When I reached my seat and sat down, I found that it was broken and sunk. Sitting was uncomfortable," the former Madhya Pradesh Chief Minister wrote on X.
When he confronted the crew over the allotment of a defective seat, he was told that the management had been apprised about the condition of the seat which shouldn't be sold to passengers.
Mr. Chouhan claimed several seats on the flight were in a similar condition.
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