Dropping baggage to be hassle-free for international flyers

Five or six baggage kiosks to be set up at the airport terminal

In a few months, international passengers leaving Chennai airport can walk through without feeling exhausted after waiting in serpentine queues to check-in and drop off their baggage.

The new integrated terminal being built now as part of phase II modernisation project is getting ready for opening mid-year. In it, there will be baggage drop kiosks and self check-in counters.

While self check-in counters are functioning in the terminals, the baggage drop kiosks is a much-needed facility at the new terminal. At present, passengers have to spend a long time standing in queue to finish the check-in and drop the baggage. Officials of the Airports Authority of India (AAI) said there would be 5-6 baggage kiosks in the international terminal. “Usually, the queues in the international terminal takes some time to get cleared and passengers have to stand for long. One of the primary reasons is those who travel abroad have quite a lot of baggage and this process becomes a time-consuming one at the check-in counters,” an official said.