Why change Tangedco’s complaints redressal system, asks OPS
The Hindu
‘Number of complaints resolved has dropped under new arrangement’
AIADMK coordinator O. Panneerselvam on Wednesday questioned the need for changing the consumer complaint redressal system in Tangedco.
In a statement, he said the telephone number of the complaint redressal mechanism — 1912 — had functioned since 2003 and, in the name of merging the call centre with a new arrangement called ‘Minnagam Call Centre’, the number had been changed to 94987 94987. Under the previous arrangement, the power utility had resolved 12,000 complaints a day through 44 complaint call centres whereas, under the new system, the figure had come down to 8,000.
Mr. Panneerselvam asked Chief Minister M.K. Stalin to ascertain whether the tender process for the new arrangement was followed in a transparent manner, and urged him to publish all the details on the website of the power utility; reinstate the services of those who had lost their jobs owing to the new system; address the issue of dissatisfaction among the workforce; and protect the data of three crore consumers of electricity.
Manipur Chief Minister N. Biren Singh on January 23, 2025, advised the indigenous peoples of the State to be alert to the problem of illegal immigration from Myanmar and Bangladesh.
Delhi sees a surge of 'Jai Shri Ram' flags as BJP intensifies campaign for Assembly election.
Rajasthan Assembly Speaker Vasudev Devnani hospitalized in Patna during national conference, discharged and flown back to Jaipur.
Kerala Literature Festival opens with Naseeruddin Shah and Parvathy Thiruvothu discussing art, literature, and life on stage.
Kerala High Court suggests exclusive authority like NGRBA for Periyar river conservation, pollution abatement, and monitoring.
Kochi Corporation seeks full control over entertainment tax, demands competent professionals, and urges changes in property tax collection.
Greater Chennai Corporation beautifies flyovers with green spaces, CCTV surveillance, and improved lighting, aiming to enhance pedestrian pathways.
More than 2.6 lakh village and ward volunteers in Andhra Pradesh, once celebrated as the government’s grassroots champions for their crucial role in implementing welfare schemes, are now in a dilemma after learning that their tenure has not been renewed after August 2023 even though they have been paid honoraria till June 2024. Disowned by both YSRCP, which was in power when they were appointed, and the current ruling TDP, which made a poll promise to double their pay, these former volunteers are ruing the day they signed up for the role which they don’t know if even still exists
Prussian Blue Art Hub's 15th anniversary show, Timepiece, showcases diverse paintings interpreting the theme of time uniquely.
Experience the evolution of Kochi's drinking culture at family-friendly restobars with Instagrammable interiors and curated menus.
Hyderabad City Police Annual Sports Meet 2025 featured various events, emphasizing the importance of sports for mental and physical fitness.
Study in India focuses on increasing lifejacket use to prevent drowning, highlighting water safety concerns and statistics.
Puducherry's hospitality sector growth attracts luxury brands, creating job opportunities and revenue potential for the region.
Director Magizh Thirumeni has opened up on how Tamil superstar Ajith Kumar reacted to the unfortunate news of the release of their upcoming film Vidaamuyarchi being postponed, from the festival day of Pongal
Tamil superstar Ajith Kumar has said that he would collaborate on multiple projects with his Vidaamuyarchi-maker Magizh Thirumeni, the director revealed on Thursday
Vellore police seize methanol from pharmacy and godowns in Old Town area, linked to hooch tragedy.
Police deploy in Thirumalpur village after youth set on fire dies, suspects arrested, investigation ongoing, no caste angle.
Rahul Gandhi urges Delhi residents to vote for Congress for real development, highlighting Sheila Dikshit's legacy and party's promises.