Amazon exits Quebec operations, to cut about 1,700 jobs; Ottawa unhappy

Amazon has shut down its Quebec operations and will be cutting around 1,700 jobs displeasing the community.

E-commerce giant Amazon.com is exiting its operations in the Canadian province of Quebec, leading to the loss of about 1,700 full-time jobs, the company said on Wednesday, prompting Ottawa to express its unhappiness.

The online retailer will phase out operations across seven sites in the province — the only location in Canada with unionized Amazon employees — over the next two months.

It will return to a third-party delivery model, relying on local small businesses, similar to its approach before 2020.

"Following a recent review of our Quebec operations, we've seen that returning to a third-party delivery model ... will allow us to provide even more savings to our customers," Amazon spokesperson Barbara Agrait said.

In May, Amazon warehouse workers represented by the Canadian labor union Confédération des syndicats nationaux (CSN) unionized, citing dissatisfaction with wages and inadequate health and safety measures at the facilities.

Federal Innovation Minister Francois-Philippe Champagne said he had spoken to the head of Amazon Canada and expressed the government's dismay and frustration.

"This is not the way business is done in Canada," he said in a post on X.