Patients express frustration as challenges mount at Kamloops' Royal Inland Hospital

Challenges related to staff shortages, postponed surgeries, bed shortages and numerous COVID-19 outbreaks have worsened at Kamloops' Royal Inland Hospital, the only tertiary acute care facility in the Thompson Cariboo Shuswap area, and some patients are at their wits end.

Patient Jackie Paul, 63, has been waiting in the hospital for an amputation surgery since Oct 19.

"I just wanted someone to be able to cut my leg off and let's just get healing and let's go from there," Paul said. 

She says staff shortages and surgery postponements have worsened her condition dramatically. On top of that, Paul was one of the patients caught in the hospital's four COVID-19 outbreaks. She took to Facebook to record her desperation. 

"I woke up that morning thinking this was over. I'm not going to make it out of here. And I am pissed right off. Right? Then, I've been double vaccinated. Tested negative. Whole fricking hospital has had COVID … now I'm positive for COVID for Chrissakes," she said in tears to CBC's Daybreak Kamloops host Shelley Joyce.

Paul's hospital roommate, Barry Powers is also in a great deal of discomfort, says his wife Glenda Powers.

"He was supposed to have surgery right away but nine days later, he phoned me at home begging to get him out of there," Powers said. 

Both Paul and Powers commended the staff at the hospital, who they say are being pushed to their limits. 

"I'm seeing nurses that are run off their feet and doctors that are trying to get things done but there's such a shortage of doctors … Barry's surgeon, I don't know how that man has a life beyond that hospital," said Powers.

In his press conference Tuesday Adrian Dix said that Royal Inland Hospital has faced "real and fundamental challenges."

"To put it in context, Royal Inland is the only hospital whose current population is above base and surge capacity. Base capacity at Royal Inland is 259, surge capacity is 20, and the current patient population 292," Dix said. 

Tracey Rennie, the executive director of Royal Inland Hospital, said the hospital is going through "a difficult time" but declined to comment on these specific patients' concerns. 

"We had the wildfire season. We had the third wave [of COVID-19], we had these outbreaks … and we had flooding now in our local community. It has put a strain on our hospital and the personal lives of our staff," Rennie said. 

"We've been under a lot of pressure and there's no easy solution, but we're committed to working together with everyone to move forward."