Ontario family out nearly $24K after buying airline tickets through 'ticket broker'
CTV
An Oakville family planned their dream trip to Dubai and India last summer, but their vacation quickly soured when they were stranded overseas, forced to pay more than $14,000 to get back to Toronto.
Last summer, an Oakville family planned their dream trip to Dubai and India, but their vacation quickly soured when they were stranded overseas.
"It was a very, very hectic vacation for us," Baldip Mann told CTV News Toronto. "I'm still upset because the guy we bought the tickets from is still not responding to us."
When buying airline tickets for their trip, Mann said his son knew someone who claimed he could act as a "ticket broker" to snag them a great deal.
"I said, 'Ok, if he could give us a good deal, I'm going to get them from him.' We checked the prices and found we could save quite a bit of money," said Mann.
He bought four tickets – one for himself, his wife and two sons – for $9,240. The tickets were to get them from Toronto to Dubai to India last July, and they were to receive their return tickets in August after their three-week holiday was over.
But when it was time to fly home, the ticket broker cut off all contact with them.
"He was not answering his phone, he is not answering messages, [and] he is not answering email. So my son said we will have to buy our own tickets to get home, on the spot, the day before," said Mann.
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