More luggage was mishandled in 2021 due to staffing shortages: report
Fox News
There was a 24% increase in the global mishandled baggage rate in 2021, according to SITA, an air travel IT company — possibly due to staffing shortages.
Airlines are usually liable for damaged, delayed and lost baggage, according to the U.S. Department of Transportation. Cortney Moore is an associate lifestyle writer/producer for Fox News Digital. Story tips can be sent on Twitter at @CortneyMoore716.
The leading multinational information technology company for the air travel industry, SITA — also known as Société Internationale de Télécommunications Aéronautiques — published a Baggage IT Insights report for 2022. It theorized that the potential rise in mishandled luggage could be related to staffing shortages at airports.
SITA, which provides air travel analytics to more than 2,500 aviation customers, including airports, airlines and government agencies, said there were 2.28 billion passengers who took flights in 2021.
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