McDonald’s stores in Australia, Asia and Europe hit by major IT failure
CNN
McDonald’s has been hit by a system failure in Japan, Australia, Hong Kong and the United Kingdom, with many stores forced to close and online ordering suspended.
McDonald’s has been hit by a system failure in Australia, Japan, Hong Kong and the United Kingdom, with many stores forced to close and online ordering suspended. “Many stores across the country have temporarily suspended operations,” McDonald’s Japan said in a post on X Friday. “There is currently a system failure,” it said earlier. McDonald’s stores around Australia were affected by a major outage Friday, with customers struggling to place orders, CNN affiliate 9 News reported. “We are aware of a technology outage currently impacting our restaurants nationwide and are working to resolve this issue as soon as possible,” a McDonald’s Australia spokesperson told CNN McDonald’s Hong Kong said on Facebook: “Due to a computer system failure, the mobile ordering and self-ordering kiosks are not functioning. Please order directly at the restaurant counter.” In the UK, Maria Avram, who works at a McDonald’s store in London, told CNN that there was a system outage between 6 a.m. and 7 a.m. local time (2 a.m and 3 a.m. ET), with staff having to take orders in person and tell colleagues in the kitchen what to cook.
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