Flight attendants go the extra mile to cheer passengers

They calm down the sobbing ones, make ‘Get well soon’ card for the sick, and celebrate too

At the time of the COVID-19 pandemic, flyers could be anxious about many things. Flight attendants, knowing their anxieties, try their best to put passengers at ease — from calming down a sobbing flyer to making a ‘get well soon’ card for someone sick. Karthika Hariharan Iyer, working with IndiGo for 11 years now, recounts seeing a number of migrant workers on board. “Some of them felt bad they didn’t know how to lock the washroom door. A few of them used all their money for the ticket and were really hungry on board. So, I make them comfortable and buy them snacks and tea. That’s the least I can do,” she says.