e-Khata: Bengaluru BBMP’s new system leads to discovery of duplicate entry of properties on manual record

BBMP's new e-Khata system reveals property record duplications, but only one final e-Khata will be approved.

The new faceless, contactless and online e-Khata system, introduced by the Bruhat Bengaluru Mahanagara Palike (BBMP), has led to the discovery of duplication of several property records in the erstwhile manual property registers.  

Several property owners who have searched for their properties on www.bbmpeAasthi.karnataka.gov.in are shocked to find duplication of their property records even on the digital platform, as the records have been scanned to upload in the system. When they search for khatas to download a draft of e-Khata, they have found the same property listed twice in the system.

Murali Krishna, a resident of Kengeri and property owner, said, “This month I started to search for draft e-Khata for download and to apply for final e-Khata. As in the beginning, I had to search by my name, with much difficulty, I found the required detail. I managed to fill in some details and later decided to close down to complete the process. A week later, as there was an option to search through assessment number, I applied the number in the column to find two drafts with two different property identification numbers.” In his case, in the new system the same property is entered on two books: A 26 and A 25.

“This is not an isolated case, and many confronted this problem and were perplexed. They have reached out to BBMP helpline,” officials said.

“When I called the help desk for enquiring about this issue, I was told that when the properties were transferred from City Municipal Council to BBMP, the property details were entered twice and the same is reflected on the digital platform,” said Mr. Krishna.

BBMP starts issuing final e-khatas, over 48,000 issued till date

BBMP Special Commissioner (Revenue) Munish Moudgil said dual entries happen in the manual records for several reasons and the new system has helped discover this.