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Amazon and other industry giants team up to battle fake reviews
Fox News
Amazon and other major companies are doing what they can to stave off fake reviews on their sites. Kurt "CyberGuy" Knutsson explains what to do about fake reviews.
So, how do these fake reviews get created? Well, some sellers pay or reward real users to write positive reviews for their products or hire review brokers who have access to hundreds of accounts. Some even use artificial intelligence chatbots to generate bogus reviews that sound like real humans and are now flooding online retail sites. Kurt "CyberGuy" Knutsson is an award-winning tech journalist who has a deep love of technology, gear and gadgets that make life better with his contributions for Fox News & FOX Business beginning mornings on "FOX & Friends." Got a tech question? Get Kurt’s CyberGuy Newsletter, share your voice, a story idea or comment at CyberGuy.com.
To combat this problem, Amazon and other retailers have been investing in new technologies and processes to detect and prevent fake reviews and taking legal action against those who create them.