'You need to come get your children immediately': Parents jarred by sudden closure of childcare centres

Two Kidorable Child Care Centre locations were closed abruptly in London on Thursday, leaving parents scrambling.

It was a call that stunned hundreds of parents, "You need to come get your children immediately. We will explain when you get to the centre."

That's the message Shayla Galenza says she received around 3 p.m. on Thursday.

She had two children, an infant and a three-year-old, attending the Kidorable Children's Care Centre on Jim Ashton Street, in the area of Oxford and Second Street.

It's one of two Kidorable locations in London. The second is on Trafalgar Street near Vancouver Street.

Both locations now have notices from the Ministry of Education posted in the front entrance, saying the centres have been closed due to concerns raised, citing a "protection order" to immediately stop providing child care — It's the same notice parents were handed as they came to pick up their children.

Galenza says when she arrived, staff were greeting parents outside holding clear plastic garbage bags with their children's belongings inside.

"The staff has been absolutely remarkable," said Galenza. "I can't say how thankful we are for the staff and how far out of their way they've gone to make their kids feel safe and at home."