Woman Argues With IndiGo Staff Over Delayed Flight, Gets Slammed Online. Know Why
NDTV
Ms Prajnaa was travelling alone and her flight was delayed by over eight hours due to bad weather and fog.
A woman recently shared a video of herself arguing with an IndiGo staff member over flight delay and accommodation. Internet user Prajnaa posted a video of the heated argument on X and harshly attacked the airline and said that Nethra from IndiGo Airlines had treated her rudely. However, social media users did not agree with her conduct and slammed her. #dgca#indigoairlinesIt was the middle of the night and the flight was delayed for more than 8hrs. Despite of being a rule from the airlines where the customers are entitled to accommodation the indigo manager denied of providing one. She was very rude before I took this video. pic.twitter.com/6q9loanqOr
Ms Prajnaa was travelling alone and her flight was delayed by over eight hours due to bad weather and fog. This meant that the passenger had to spend a long period of time at the airport. In the video, she is questioned Nethra about the airline's policy on providing accommodation during such delays. According to her, the IndiGo employee declined to give her accommodation even though there was a policy requiring them to do so. She also claimed that Nethra was impolite before the video was shot.
In response, the IndiGo staff member said in the clip, "I would not be able to provide accommodation. If you want I can give you an option for tomorrow's flight and you can stay at the airport but I would not be able to provide accommodation. The flight got delayed due to bad weather."
