Whistler faces labour shortages amid COVID-19 pandemic

With not enough staffing, businesses have had to pivot, closing more often or cutting back hours.

Whistler’s Chamber of Commerce says the resort community is facing a labour shortage exacerbated by the fact that many out-of-country workers are facing barriers getting into Canada.

Whistler Chamber of Commerce CEO Melissa Pace says about 35 per cent of the workforce comes from overseas.

“Most of our foreign workers were here on holiday working visas and they went home,” she said.

Pace notes that a number of hospitality workers moved into the trades when they were laid off during the COVID-19 pandemic.

With not enough staffing, businesses have had to pivot.

“In some circumstances, it would be reduced menu, maybe reduced hours, and in some cases, they’re taking positions and moving them from department to department,” Pace said.

Matthew Hamilton of  Whistler’s Premium Mountain Rental says the bike and ski rental shop is finally bouncing back after a difficult 2020. The challenge now is finding enough staff to keep up with demand.

“It’s pretty stressful,” he said. “As a floor supervisor I don’t have really have too many people to supervise, so I’m running around like a headless chicken. It’s just a big stress, it’s put a lot of strain on everyone who is working.”