What to know about new FTC rule making it easier to cancel subscriptions and memberships
CBSN
The Federal Trade Commission on Wednesday announced it has finalized a proposal known as "click to cancel" that requires companies to make it just as easy to cancel a subscription or service as it is to sign up for it.
The agency said it gets about 70 complaints a day about charges for subscriptions that are too difficult to cancel or that people did not realize they had signed up for to start with.
"Too often, businesses make people jump through endless hoops just to cancel a subscription," FTC Commission Chair Lina Khan said in a news release. "The FTC's rule will end these tricks and traps, saving Americans time and money. Nobody should be stuck paying for a service they no longer want."
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