
WestJet customers holding their breath as strike notice jeopardizes travel plans
CTV
The travel plans of WestJet customers are up in the air after its pilots' union issued a 72-hour strike notice Monday night.
The travel plans of WestJet customers are up in the air after its pilots' union issued a 72-hour strike notice Monday night.
The gambit by the Air Line Pilots Association kicked off a countdown to a flight crew walkout at 3 a.m. EDT on Friday morning, just ahead of the trip-laden May long weekend.
Vancouver resident Debby Raffard said she's been anxiously checking social media for updates about her May 22 flight to Hawaii, which she booked with WestJet in November.
"I am beyond upset," she said, expressing frustration with both sides.
"I don't have that extra money to pay for another flight, nor do my travelling companions. So we are essentially screwed here," Raffard said, noting the group made a non-refundable condo booking.
WestJet subsidiary Swoop notified customers there is no impact on operations so far. But WestJet said Monday night it had started preparations to cut the flight schedules of both the flagship and budget carriers.
In the event of a delay or cancellation, customers will be "refunded or re-accommodated, as applicable," the airline said Monday night.