Virtual health-care program temporarily closed due to coverage issues
CBC
A virtual health-care program that offers access to Islanders without a family doctor is temporarily unavailable due to physician coverage issues, Health PEI said in a written statement Tuesday.
Maple launched last year, five months into the COVID-19 pandemic, as a way to reduce the number of patients visiting walk-in clinics or emergency departments. Through the Maple virtual care program, Islanders are able to consult with a doctor via text, phone or video conference.
Health PEI says it's working with Maple to reopen the service as soon as possible.
According to the province's patient registry, more than 20,000 Islanders are currently waiting for a family doctor.
Health PEI advises anyone with emergency medical needs to call 911 or seek emergency services when:
Anyone with health concerns or who needs immediate health information is advised to call 811 to speak to an experienced registered nurse for advice on the best course of action.
Those in need of primary care may attend a walk-in clinic where available.
This First Person column is the experience of Shannon Flaman, who lives in Red Deer, Alta. For more information about CBC's First Person stories, please see the FAQ.
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