Via Rail passenger recounts 10-hour delay after train breaks down on its way to Quebec City

Rudy El Maghariki and his sister, who is visiting Canada, were among the many passengers stranded for about 10 hours on a Via Rail train bound for Quebec City.

Rudy El Maghariki and his sister, who is visiting Canada, were among the many passengers stranded for about 10 hours on a Via Rail train bound for Quebec City.

"So, she came to enjoy and relax that was not a relaxing trip," El Maghariki said in an interview.

According to Via Rail, the train broke down between Montreal and Quebec City after experiencing two consecutive mechanical issues.

El Maghariki recounted they boarded the train at 8:30 on Saturday morning, and at around 11 a.m., it broke down just shy of its final destination.

Normally, a train between Montreal and Quebec City takes about 3 hours.

To make matters worse, El Maghariki said the train did not have electricity for about 90 minutes.

 "They stopped the air conditioning on and off. When they stopped the air conditioning, the washrooms didn't work, so we couldn't use the washroom."