"Unruly Passengers A Problem": Air India CEO After Crew Member Assaulted
NDTV
In an incident of unruly passenger behaviour, a male passenger onboard an Air India flight from Goa to Delhi on Monday physically assaulted a crew member.
There have been multiple incidents of unruly passenger behaviour, including abusing and assaulting of cabin crew, onboard planes in recent months. In various cases, the aviation regulator DGCA has also taken action against airlines for certain lapses in reporting and not taking appropriate measures with respect to such incidents.
In an incident of unruly passenger behaviour, a male passenger onboard an Air India flight from Goa to Delhi on Monday physically assaulted a crew member.
Campbell Wilson, who is the CEO and Managing Director of Air India, said that unruly passengers are an international industry problem and that such incidents continue to happen.
"As an airline, we needed to and have taken a firm line on unruly behaviour onboard aircraft... there is a level of behaviour that we expect from people when they fly. Also, imparting that same message to the crew when supporting them," Mr Wilson told PTI in an interview in the national capital on Monday.
