Unable to find draft e-Khata? This is what property owners in Bengaluru should do
The Hindu
Many of the problems can be resolved with a call to help desk or visiting a Bengaluru One Centre.
Unable to find your property information while searching by typing the owner’s name on the website to download draft e-khata? The Bruhat Bengaluru Mahanagara Palike (BBMP) says there are multiple reasons for the same, and has devised a redressal mechanism.
Property owners wishing to download e-khata have to find basic property details by typing their names on this website either in Kannada or English.
But, many users are complaining that they are unable to find the draft as their property details are not popping up when their names are entered in the search column.
Majority of the owners are unable to find the details owing to inability to put the correct spelling, be it in Kannada or English. The official said that about 80% of property owners fall in this bucket.
This can be resolved with a call to help desk or visiting a Bengaluru One Centre. In these cases, the help desk personnel or data entry person at the Bengaluru One Centre finds the details in a mere two or three searches.
BBMP Special Commissioner (Revenue) Munish Moudgil, who is instrumental in devising this new system, told The Hindu that inheritance of property is also one of the reasons why details are not showing up. For instance, if a son has inherited ancestral property from his father and mutation was not done, then the son cannot find the draft in his name. In this case, the son should approach the Assistant Revenue Officer (ARO). After providing documents, the ARO will click on the inheritance option in the dropdown. menu Then mutation will be done electronically.
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