
Uber Canada drivers, couriers get deal for free dispute resolution coverage
Global News
A private sector union will represent Uber's drivers and couriers in dispute resolution, but they still won't be considered unionized.
Uber Technologies Inc. has signed an agreement with a private sector union that will provide representation to Canadian drivers and couriers, but does not unionize workers.
The San Francisco, Calif-based tech giant said Thursday that it is partnering with United Food and Commercial Workers Canada, a union representing at least 250,000 workers at companies including Maple Leaf Foods Inc., Loblaw Companies Ltd. and Molson Coors Beverage Co.
The partnership will give UFCW Canada the ability to provide representation to about 100,000 Canadian drivers and couriers, if requested by the workers, when they are facing account deactivations and other disputes with Uber.
Workers will not be charged for the representation services, which will be jointly covered by Uber and UFCW Canada.
“We’ve come together to find common ground and blaze a new trail towards a better future for app-based workers,” said Andrew Macdonald, Uber’s senior vice-president of global rides and platform, in a release.
“Through this agreement, we’re prioritizing what drivers and delivery people tell us they want: enhancing their flexibility to work if, when, and where they want with a stronger voice and new benefits and protections.”
Uber drivers and couriers are considered to be independent contractors because they can choose when, where and how often they work, but in exchange, they have no job security, vacation pay or other benefits.
The move to offer Uber workers more supports in Canada comes as the tech giant is facing increasing global pressure to recognize couriers and drivers as employees and to, at least, better compensate and give them more rights.