Toronto had least reliable transit service in the region in 2022: report

Toronto had the least reliable transit service in 2022 compared to other municipalities in the region, according to newly released transit report cards from the Toronto Region Board of Trade.

Toronto had the least reliable transit service in 2022 compared to other municipalities in the region, according to newly released transit report cards from the Toronto Region Board of Trade.

The average score was based on frequent and basic services, reliability, transit priority, 24-hour service, integration with neighbouring transit systems and service improvement.

While Toronto and Mississauga both received a composite score of about 69 per cent -- or a B letter grade -- Toronto had the lowest score for transit reliability with only 58 per cent of trips being on time. Other municipalities scored over 70 per cent on reliability.

Toronto's lower score was attributed to congestion issues and frequent diversions due to construction. The report notes most recent Toronto transit service cuts are not accounted for and "would negatively affect grading."

The report cards said more funding and integration is needed to keep up with population growth and operating costs of transit across the Greater Toronto Area.

The Toronto Region Board of Trade is advocating for fair service integration among different transit agencies operating in the region so that riders can pay consistent fares and rely on harmonized schedules.

To get an A in Toronto, the report's suggestions include expanding express bus services, adding more streetcar routes, addressing safety issues on the TTC and integrating fares with GO Transit.