They parked. They shopped. They got towed: Anger and frustration at a Montreal strip mall
CBC
A few weeks ago, Pierre Abraham Mulamba stopped at a shopping plaza in Montreal's Saint-Laurent borough.
He had to go to the pharmacy at Galeries Norgate, near Montreal's Côte-Vertu Metro station, but first dashed across the street to get money from an ATM.
When he returned a few minutes later, his SUV was gone.
Mulamba spotted a sign for the towing company which manages the parking lot.
When he called to ask for their office's address, a woman told him, "No, no, no, no. Look in that parking [lot], there's a guy sitting in a Honda," Mulamba recalled. "So, I found it a bit strange."
He was told if he paid, they'd tell him where his vehicle was. The man in the Honda had an Interac machine, and Mulamba was charged $116.
WATCH | Cars parked at Galeries Norgate quickly get towed away:
Mulamba expected he'd find his SUV in a towing yard or garage, but to his surprise, it had been left on a nearby residential street.
"This is not normal," said Mulamba.
After picking up his car, he decided to go back to the mall to watch what was going on.
He saw a spotter pointing out cars to the tow-truck operator.
In less than an hour, Mulamba said, he watched six cars get towed.
To ensure it wasn't just a one-off incident, he returned a few days later and witnessed the same pattern.
He confronted the man collecting payments in the parking lot.
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