Telus says its communication isn't lacking as more Calgarians complain of damaged property

A Telus representative says the company's fibre optic internet installation is going according to plan, despite dozens of complaints from Calgarians.

A Telus representative says the company's fibre optic internet installation is going according to plan, despite dozens of complaints from Calgarians.

Concerned residents in every corner of the city tell CTV News the company's line digging damaged their property.

Some point to cracked driveways and unstable concrete foundations, others to hundreds of dirt-filled squares on private lawns in the city.

Erin Rainey says Telus is even responsible for the death of her 25-year-old weeping birch tree.

Workers in McKenzie Lake were putting in lines under her lawn, thanks to municipal right-of-way utility policies.

"When they dug," she said, "I made sure (my tree) was flagged. So it was marked off for a few days, and then the (fibre digging) day comes and I notice someone under the tree and it looked like the flags had been moved."

She says the workers got within a foot of the tree and hit roots.