Surprise: Some grocery stores moving away from self-checkout

Walmart, ShopRite, Wegmans, Costco and Five Below are among the retailers that have announced self-checkout policy changes.

Self-checkout lanes were first introduced in grocery stores in the 1980s to bring down labor expenses.

But fast-forward a few decades and things are changing to the point where some stores are now slowing down the move to self-checkout, which some had predicted would take over grocery shopping by now.

Despite new technology, such as Kroger's conveyor belt self-checkout, the newest trend at some other stores is keeping human clerks around. One such store is the Rivertown IGA, where they still do things the old-fashioned way.

Longtime customer Jennifer Parker would preferably check out with the help of a cashier.