Sunwing flight delays continue for Quebec travellers

There was frustration among Sunwing Airlines travelers at Trudeau International Airport Tuesday as, for a second day, flights were delayed or cancelled due to a systems error.

There was frustration among Sunwing Airlines travelers at Trudeau International Airport in Montreal Tuesday morning as, for a second day, hundreds of passengers were left scrambling after their scheduled flights were either cancelled or delayed.

“My flight has been delayed since yesterday, 8 a.m.,” said Ashley Trudeau shaking her head as she stood in line at the check-in counter. “It got delayed seven times yesterday and so far today, three times.”

The company said it’s experiencing “a network wide systems issue,” forcing employees to process flights manually.

Tuesday morning all seven flights scheduled to leave were either delayed or cancelled, as were the nine flights that were scheduled to arrive.

“We waited like eight hours yesterday at the airport,” said Mia Beorgeois who is trying to fly to Cancun, Mexico. “There’s a hotel (close by) so we went there to sleep.”

The problem was the same across the country and abroad. Montrealers trying to return from vacation Tuesday also found themselves stranded.

Lauriane Belisle-Leblond went to Punta Cana, Dominican Republic with her family. While they were scheduled to return Tuesday, she said they have no idea when they’ll get back home.

“It will impact my two older children who will not be able to go back to school tomorrow,” she told Global News from her hotel. “My spouse was supposed to be working tomorrow and won’t be able to go in tomorrow.”