SPDCL extends bill collection counter timings

ERO office to be open from 10 a.m. to 5 p.m.

Telangana State Southern Power Distribution Company Ltd. (TSSPDCL) has decided to keep open all its bill collection counters, except the ones in electricity revenue offices (EROs), from 6 a.m. to 12 noon during the lockdown period. Earlier, they have been functioning only till 10 a.m. as the lockdown relaxation was given only for four hours. However, several consumers have complained to the authorities and expressed difficulties in paying bills as the counters were open only till 10 a.m. and they were also not in a position to pay the bill online. The Discom authorities have also instructed all superintending engineers, and senior accounts officers to keep the bill collection counters in ERO office open from 10 a.m. to 5 p.m. as the employees of the power utilities were allowed to attend duties even during the lockdown timings as power generation, transmission and distribution activities fall under essential services.