Southwest meltdown: Buttigieg said in September airline issues would 'get better' by holidays
Fox News
Secretary of Transportation Pete Buttigieg is facing widespread criticism after Southwest Airlines canceled thousands of flights over the holidays months after he said that air travel snafus would "get better."
"I think it's gonna get better by the holidays," the transportation secretary said at the time. "We’re really pressing the airlines to deliver better service. So many people have been delayed, been canceled, it happened to me several times this summer. And the fact is they need to be ready to service the tickets that they're selling." Jessica Chasmar is a digital writer on the politics team for Fox News and Fox Business. Story tips can be sent to Jessica.Chasmar@fox.com.
"If you've ever been mistreated by an airline, if they haven't given you the refund they owe you, if they haven't lived up to their customer service obligations, we will have your back," he said. "We went from zero of the top 10 airlines committing that they're going to provide a meal or hotel, for example, to eight out of 10 doing it. So we're pushing them."