Southwest Airlines cancellations: What are airline passengers entitled to?
CNN
Beyond a refund for a flight that's canceled, US airlines aren't obligated to compensate passengers. Find out how to negotiate for more.
(CNN) — Your flight is canceled. You have to stay over in a hotel and pay for dinner or scramble to find a rental car. What are you entitled to?
It's a question many frustrated Southwest Airlines customers are asking in the face of thousands of canceled flights over the weekend and into Monday.
Beyond a refund for a flight that's canceled, US airlines aren't obligated to compensate passengers.
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