Some Tesla owners are losing trust in Elon Musk's promises of 'full self-driving'
CNN
Frustrated Tesla owners continue to wait for "full self-driving," an expensive and long-delayed software feature that isn't even guaranteed to help their cars' resale values. Some of the company's earliest backers of the "full self-driving" option are even beginning to lose faith in the promise of ever enjoying a truly autonomous Tesla.
Years-long delays, buggy beta software, and the risk of no return on their investment in the option package have left some Tesla owners disappointed. Tesla CEO Elon Musk's prognostications, and Tesla's actual reality have diverged so much that some owners describe to CNN Business that they've lost confidence in his predictions. Some otherwise satisfied Tesla owners describe feeling duped into buying "full self-driving" ahead of its polished release, because Musk warned that the price would increase.
CNN Business interviewed eight Tesla owners to discuss "full self-driving." The option has been offered since 2016, when Tesla claimed all its new vehicles had the hardware for "full self-driving." Paying extra for the "full self-driving" software seemed like a worthy investment as Musk claimed it would be finalized in 2018. But while the software's price has gone from $3,000 to $10,000 since then, most Tesla owners have never come close to experiencing a self-driving Tesla.
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