Single mother felt 'crushed' after discovering she couldn't fly alone with infant twins

Amanda Bailey, a 26-year-old single mother of four-month-old twins, said she felt 'hopeless' after being told by Flair Airlines she could fly on her own with her kids, then discovering just days before their flight this was against the rules.

Amanda Bailey, a 26-year-old single mother of four-month-old twins, said she felt “hopeless” after being told by Flair Airlines she could fly on her own with her kids, then discovering just days before their flight this was against the rules.

It was going to be her first flight with her kids, Ezra and Evangeline, and she wanted to make sure she did her due diligence to ensure their travel day would go as smoothly as possible. The family of three was going to fly from Toronto to Saint John N.B. to visit Bailey’s mother.

Bailey told CTV News Toronto she called Flair Airlines with a variety of questions about car seats and strollers. She also asked for assistance on booking their flight since she was having trouble doing so online.

“I was just assuming that they weren’t allowing me to do the infants online because they were trying to register them as on the lap, which I didn’t want to do,” she said. “I wanted to purchase a seat so we could have the whole row, didn’t have to bother anybody and kind of go about our business.”

When she was on the phone with Flair, Bailey said she told them her children’s ages and they checked with their supervisors to ensure that it as okay – “on multiple occasions,” she added.

“So they booked it,” Bailey said.

The trip was booked weeks in advance, with their flight originally scheduled to leave Toronto Pearson International Airport just before 7 a.m. on June 22.