Sick of extra fees online? It's drip pricing, and Canadian shoppers are fighting back
BNN Bloomberg
If you shop online you're likely familiar with the experience — you agree to buy for a certain price, but by the time you check out, the cost has ballooned with fees and surcharges.
Place a shipping order with Canada Post and you might be hit with a "fuel surcharge" of almost 25 per cent. Buy movie tickets, flowers, make travel plans — all could be subject to hidden fees that are subsequently added to the originally quoted cost.
Critics call it drip pricing, a strategy that has been deemed unlawful. Consumers now have the power to fight back, with multiple class-action lawsuits filed in British Columbia targeting the practice.
Vancouver lawyer Saro Turner, who is involved in some of the drip-pricing lawsuits, says more are likely on the way.
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