Problems at Extendicare Countryside in Sudbury must be fixed before taking in new residents

Extendicare Countryside in Greater Sudbury was ordered Dec. 16 by the province not to take in new residents.

Extendicare Countryside in Greater Sudbury was ordered Dec. 16 by the province not to take in new residents.

The 256-bed facility on Algonquin Road has been open less than a year and said it has experienced challenges since moving into a new building.

In an email to CTV News, a spokesperson with the Ministry of Long-Term Care said there were enough issues found at the home to warrant the order.

"While there are no specific thresholds that trigger a cease of admissions in a long-term care home, any home that fails to meet the care standards set out in the Fixing Long-Term Care Act is subject to corrective actions," the email said.

A letter from the ministry to the placement coordinator at Extendicare Countryside said there is a concern over the "risk to health, safety and well-being of residents" living there or to individuals admitted as new residents.

An Oct. 4 inspection report listed five issues: a complaint related to the alleged neglect of a resident; a breakdown of a major system; the fall of a resident that caused an injury; a complaint related to care concerns of a resident; and, the neglect of a resident.