Printer stops scanning because no ink, customer sues Canon for $5 million

A Canon customer in the US has filed a lawsuit against the company for the way it has designed its all-in-one printers. The lawsuit seeks $5 million in compensation and might lead to even heftier fines for the Japanese firm.

Canon, known throughout the world for its imaging technologies, might be facing a gigantic penalty due to a new lawsuit that blames it for unfair practices. The Japanese company has been sued by a disgruntled customer who was fed up with the way its all-in-one printers work.

Identified as David Leacraft, the plaintiff in a new class-action complaint raises questions at Canon on the way its all-in-one printers have been designed. The lawsuit points out that these printers refuse to perform various functions as and when they run out of ink, even though the functions may not have anything to do with ink.