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MoreBack to News Headlines
Paycheque missing? TD Bank 'aware of' issue with direct deposits

Paycheque missing? TD Bank 'aware of' issue with direct deposits

CTV
Friday, June 16, 2023 6:35 PM GMT

One of Canada's largest banks says it's 'been made aware of' an issue with direct deposits Friday.

One of Canada's largest banks says it's "aware of an issue causing delayed direct deposit payments to some customers” Friday.

Mick Ramos, corporate and public affairs manager at TD Canada, told CTVNews.ca in an email the company is “working to resolve the issue as quickly as possible.”

He did not provide further information about what’s causing the direct deposit delays or when the problem might be fixed.

“We thank our customers for their patience and understanding,” wrote Ramos.

Ramos said that "any fees incurred due to missing direct deposits will be refunded once the issue is resolved."

The delays to direct deposits it’s affecting some customers across Canada.

“Thankfully, I don’t live cheque to cheque. But I truly feel for anyone that does or has financial commitments,” the Vancouver resident told CTVNews.ca through a direct message on Twitter.

Read full story on CTV
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