Patient describes stress and tension among nursing staff during Saint John hospital stay
CBC
At 43, Jody Kennedy estimates she's been hospitalized about 16 times for a neuromuscular disease that put an end to her nursing career.
Every one of those visits to the Saint John Regional has deepened her respect and empathy for the nursing staff who work there.
That's why she's speaking out about seeing the system stressed and strained like she's never seen before.
She was also struck by the words that she heard — nurses speaking quietly, one to another, conveying an overall feeling that morale has never been so low.
"One nurse told me that she goes into the bathroom at times and cries and has little panic attacks," said Kennedy.
"Then she pulls herself together and comes back out."
From the time she arrived at the emergency department on Nov. 25 to the time she was released on Dec. 17, Kennedy said she saw nurses run off their feet.
She described them as exasperated, exhausted, and drained.
"I overheard two of them talking and one of them say, 'We're on a sinking ship'."
"And yeah," said Kennedy, "I think a lot of them feel that way."
She said one nurse kept apologizing for not being able to provide the care she felt her patients deserved.
"And I just kept saying, 'You don't need to say sorry. I know it's not your fault..'"
Kennedy said there were days and nights when the nurses seemed so overburdened, she didn't want to ask for help.
That was especially true when her unit was locked down due to a possible COVID-19 exposure.