"No Less Than Nightmare": Man Shares "Horror Story" On Air India Flight
NDTV
Mr Vineeth stated that he also had Etihad Airlines for a much cheaper price but chose to go with Air India due to its direct flight service.
A man took to X (formerly Twitter) to criticise Air India and share his horrific experience while travelling on a business class seat from New Delhi to Newark in New Jersey, United States. He said that the flight was "no less than a nightmare" and that he had spent Rs 5 lakh for a round trip. "Horror Story. After flying with Emirates for a few years, I recently moved to Air India as they offer direct flights to NY, Chicago & London which are my frequent travel destinations. Yesterday's flight was no less than a nightmare..Booked business class (office trip). The seats were not clean, worn off & of the 35 atleast 5 seats were not functional. 25 mins delayed take off," Vineeth K said on the microblogging platform. HORROR STORY 🚨🚨🚨 with #AirIndia business class flight from New Delhi - Newark (AI 105)After flying with Emirates for a few years, I recently moved to Air India as they offer direct flights to NY, Chicago & London which are my frequent travel destinationsYesterday's flight… pic.twitter.com/STf2xrPich Dear Sir, we understand your disappointment and regret the hassle you faced. Believe us, we never want our passengers to have this kind of experience. We are highlighting this internally for further review.
He added that his seat could not be turned into a flatbed. Mr Vineeth then requested the crew and after a few minutes, he was moved to another seat. He continued, "Woke up after a few hours, the food was served and it was uncooked (never faced this in AI), the fruits were stale (everyone onboard returned back). TV/Screen never worked. Not that I would have watched, just tried and it showed 'Not Found' error. After all this, final nail in the coffin is THEY BROKE MY LUGGAGE," the user explained.
Mr Vineeth stated that he also had Etihad Airlines for a much cheaper price but chose to go with Air India due to its direct flight service. "BAD FOOD, WORN OUT, DIRTY SEAT COVERS, NON WORKING TV for Rs.500000 (round trip), Damaged my luggage," he said alongside a few pictures of the aircraft's seat and the food served on the flight.
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