Mutual Fund Investor's Complaint, Resolution Post On 'Groww' App Viral
NDTV
The user further claimed that Groww's customer service was unhelpful and that unauthorised attempts were made to access OTPs from mutual fund portals.
In a recent social media outcry, a user on X platform accused Groww of engaging in fraudulent investment practices. The user alleged that despite their investment through Groww in Parag Parikh Mutual Fund in 2020, subsequent attempts to redeem the funds revealed that no investment had actually been made with the fund company. The user further claimed that Groww's customer service was unhelpful and that unauthorised attempts were made to access OTPs from mutual fund portals. New fear unlocked.Mutual fund platform took money but investment was never made 😱 pic.twitter.com/caUPBAGGCp
Expressing frustration, the user stated, "Where is the Money? You can not just wipe a Record and say the issue is sorted."
In response to these serious accusations, Groww issued a statement clarifying its position. It asserted, "We have investigated the matter and we can assure that the customer did not make any investment."
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