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'Mistakes happen': Health minister says patients have recourse if charged inappropriately

'Mistakes happen': Health minister says patients have recourse if charged inappropriately

CTV
Friday, April 19, 2024 04:09:40 AM UTC

The provincial government is advising there is recourse for those who believe they've been wrongfully billed for healthcare services.

The provincial government is advising there is recourse for those who believe they've been wrongfully billed for healthcare services.

Speaking in Muncey on Thursday, Ontario Health Minister and Deputy Premier Sylvia Jones addressed the issue for those patients who think they have been unlawfully billed for OHIP-covered services at a private health clinic.

“We do the investigation within the Ministry of Health,” explained Jones. “Ultimately, if the patient is right and there was an inappropriate charge, they will receive that charge back.”

The response came in the wake of claims the provincial government opened the door for private clinics to profit from extra fees when it expanded certain procedures to the for-profit health sector last year.

“Mistakes happen,” said Jones. “People have a right to follow-up and make sure that they weren’t inappropriately charged. I will say we have the statistics to show it is a very, very small percentage of people who were inappropriately charged."

The minister made the comments at the Southwest Ontario Aboriginal Health Access Centre (SOAHAC) in Muncey, where she also re-announced funding to expand primary health care teams throughout the region.

The government says it’s investing nearly $6.4 million to connect more than 23,000 people to primary care health teams in the London area, Lambton, and Chatham-Kent.

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