MCC will introduce online file tracking system after three months, says commissioner
The Hindu
MANGALURU
The Mangaluru City Corporation (MCC) will introduce online file tracking system after three months, according to commissioner Akshy Sridhar.
Speaking at an interactive session on issues and projects related to the city, Mr. Sridhar said that once the digital system gets activated people can track the movement of their files in the corporation.
Referring to the civic body going for a paperless administration in its offices, the commissioner said: “The use of paper files has now been reduced by 50 %”.
The Kanara Chamber of Commerce and Industry (KCCI) had organised the session.
Referring to a suggestion by the KCCI to continue the offline property tax payment for some more time till people get accustomed with the online payment system, the commissioner said that such a move will defeat the very purpose of introducing the online payment.
The civic body is aware of the online technical issues being faced by the taxpayers and these are being addressed, he said.
Mr. Sridhar said that as the corporation introduced the online property tax payment mode, the complaints also increased. The corporation has been addressing them. “We take each complaint as a step forward in the right direction,” he said.