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Margaret Melanson confirmed as permanent Horizon CEO

Margaret Melanson confirmed as permanent Horizon CEO

CBC
Wednesday, April 24, 2024 03:47:15 PM UTC

After two years as interim CEO, Margaret Melanson has been confirmed as the new permanent president and CEO of one of New Brunswick's two health authorities.

Melanson, appointed after Premier Blaine Higgs fired her predecessor, declined an interview request from CBC News after the announcement about what she's accomplished in the past two years ​and what she plans to do as Horizon addresses continuing health-care challenges in New Brunswick.

She took over the position at Horizon Health Network after Higgs fired Dr. John Dornan in 2022.

The premier fired Dornan and dropped his health minister after a man died while awaiting care in an emergency department's waiting room. The province was later ordered to pay out $2 million to Dornan for unjust dismissal.

A news release from Horizon said Melanson has worked to address health care challenges by focusing on four priorities: "access to services, patient flow, recruitment and retention, and patient experience." The release does not provide further information.

Melanson was also at the centre of controversy when leaked audio revealed that she asked an Ambulance New Brunswick dispatcher to break the service's own policy by transporting a patient from his home in Fredericton to the Saint John Regional Hospital. In the audio, she said, "This is a political issue," and that Premier Blaine Higgs was "upset."

The last time Melanson spoke to media, it was in response to complaints of filthy and overflowing ERs over the holidays and diverted ambulances.

In January, Melanson said the health authority was making progress in improving wait times at emergency departments, but there's much work yet to be done when it comes to people waiting in hospital for long-term care.

As of January there were a total of 542 people waiting in Horizon hospitals for nursing home or special care home beds, Melanson previously said, representing 33 per cent of Horizon's total inpatient beds.

Horizon's four regional hospitals have an average overall occupancy level of 106 per cent, she said at the time, while the national benchmark is 85 per cent.

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