Man Finds Seat Cushion Missing On IndiGo Flight, Airline Responds
NDTV
The incident comes days after the IndiGo fixed rates per seat.
A man recently took to social media and shared his harrowing experience with Indigo Airlines. Revs, an X (formerly Twitter) user, shared a picture of a missing seat cushion on an IndiGo flight. According to him, the flight was already delayed by one and a half hours. On top of it, the passengers were made to wait so that the staff could bring seat cushions. However, the user did not specify the flight number, route or seat number. The airlines took note of the same and expressed regret.
"On an Indigo flight and the flight doesn't have f****** seats. We are waiting for them to bring in the bloody seats so we can sit. This for a flight that's already 90 minutes delayed. F****** hell," he said on the microblogging website along with a picture.
Responding to the same, IndiGo said, "Hi, we deeply regret to note this. We request you to kindly share your PNR via DM so we may look into this further. -Team IndiGo"
He took to X to share his distress, describing the situation as "painful to watch" especially since he was in the US and unable to personally intervene.
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