London councillors furious after $104K spent to hire PR firm to sell police budget
CBC
Organizations seeking city dollars shouldn't be allowed to use taxpayer money to hire public relations firms to help sell requests for new money to the community, city politicians say.
The London Police Services Board paid the high-profile PR firm Navigator $104,000 to make the unprecedented $672-million budget more palatable to the public and, ultimately, politicians. The information was revealed through heavily-redacted documents obtained by The London Free Press.
The revelation came as a surprised to councillors who express anger that the controversial decision to award the police their budget ask may have been influenced by a marketing campaign.
"I am worried that now that the police have done it, every agency will feel the need to hire crisis communications people every time there's a budget ask, and spend tons of taxpayer money on consultants," said Ward 11 Coun. Skylar Franke. "I want to make sure there there's way to enshrine this in policy to make sure it doesn't happen again."
Ward. 6 Coun. Sam Trosow said he supports Franke's idea to prohibit such hires in the future, saying paying Navigator was an inappropriate way to spend tax dollars and "an attempt to influence a decision of a sitting council."
"I am upset that there are members of council who presumably knew about this and didn't tell us about it," Trosow said.
Mayor Josh Morgan, Ward Ward 8 Coun. Steve Lehman and Ward 4 Coun. Susan Stevenson sit on the police services board. The rest of the board is made up of chairperson Ali Chahbar, a London lawyer who works for the Thames Valley District School Board, and vice chair Megan Walker, who used to run the London Abused Women's Centre. It has two appointed members — former city councillor Nancy Branscombe and Liberal staffer Ryan Gauss.
"I supported the position of the board in hiring Navigator for the initial contract to not only prepare a communications campaign, but also to prepare materials for the public to review and provide feedback on so that we could consider and make any adjustments along the way," said Morgan.
Morgan said the board doesn't have the staff to run a communications campaign.
"When you don't have the expertise in house, you have other people help you, and that can be more cost effective in the long run than a full-time staff person who does it," he said.
Ward 4 Coun. Susan Stevenson, who voted in favour of hiring Navigator to create a budget website, email address, and other marketing material, said she stands by the move.
"For me, as a city councillor, public safety has been the No. 1 issue and the police chief said that our city isn't safe, and this is what is needed to make or city safe," Stevenson said, speaking as a city councillor and not on behalf of the police services board.
"Fiscal prudence isn't just about not spending money. It's about spending money wisely and ensuring that you get the results you want." Lehman didn't return calls for comment on Monday.
A city councillor is suggesting the City of Calgary do an external review of how its operations and council decisions are being impacted by false information spread online and through other channels. Coun. Courtney Walcott said he plans to bring forward a motion to council, calling for its support for a review. He said he's not looking for real time fact checking but rather, a review that looks back at the role misinformation played on key issues. Walcott cited two instances in 2024 where factually incorrect information was circulated both online and at in-person meetings regarding major city projects: council's decision to upzone much of the city, and the failed redevelopment proposal for Glenmore Landing. "Looking back on previous years, looking back on major events and finding out how pervasive misinformation and bad information is out there and it's influence on all levels of the public discourse is really important," said Walcott.