IRS to stand up second 'surge team' to address massive tax filing backlog, per Taxpayer Advocate
CNN
The Internal Revenue Service will stand up a second "surge team" to address its massive backlog of tax returns and correspondence, according to the National Taxpayer Advocate, who heads an independent watchdog organization within the IRS.
The IRS has already redirected roughly 1,200 employees back into entry-level clerical positions, where they are manually filing paperwork and answering phones, to shrink the backlog and address taxpayer confusion. The agency has also implemented mandatory overtime for employees.
IRS Commissioner Charles Rettig wrote in a recent op-ed for Yahoo! Money that the agency is "creating and redirecting surge teams to address the inventories," as part of an effort to sort through the backlog.
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