
Instacart adjusts its tipping policy again to address tip baiting
CNN
Instacart is once again tweaking its tipping policy in a bid to address the effects on its workers of a practice known as "tip baiting," where customers zero out a tip after an order is delivered.
The company said Tuesday that it will cover the cost of a shopper's tip, up to $10, should a customer remove the tip after delivery without reporting an issue with their order.
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