'I was so shook up': Ontario senior says she was charged nearly $3,000 for replacement garage door opener

An Ontario senior has a warning for homeowners after she says a contractor overcharged her, demanding thousands of dollars to replace her garage door opener.

An Ontario senior has a warning for homeowners after she says a contractor overcharged her, demanding thousands of dollars to replace her garage door opener.

“I was upset, I was surprised and I was worried because I had no idea it would cost that much and I knew it shouldn’t cost that much,” Marie Nelson of Oakville, Ont. told CTV News Toronto Wednesday.

Nelson said her garage door opener quit working in June and that she needed it repaired right away to allow access for other ongoing renovations.

"I was in a bit of a panic because they were coming to do my driveway. They were coming the next day and they asked if I could open my garage door, but it wouldn't open," she said.

Nelson said she went on Google and searched ‘garage door opener repair,' garnering several quotes, but one company that claimed to be in Oakville said they could come that day and do the repair for about $300.

However, when a contractor arrived, Nelson said he was there for just over two hours, replaced the garage door opener with a new one, and presented her with bill of $2,915.

"He charged me almost $3,000 and I was totally shocked," Nelson said, adding that the individual “had a payment machine and demanded that I pay with a credit card right away.”