Hyderabad Woman Claims Swiggy Genie Agent Stole Laptop And Demanded Rs 15,000 Ransom
NDTV
The delivery partner picked up the backpack with the laptop inside, however, in between the ride he switched off his phone, the woman said.
A Hyderabad woman recently claimed that a Swiggy Genie delivery partner stole her laptop and then demanded Rs 15,000 to return it. Nishitha Gudipudi, a civil engineer, took to LinkedIn to share the details about the shocking incident. She said that her husband booked Swiggy Genie a few days ago to pick up his backpack from one office to drop at another city's Madhapur area. The delivery partner picked up the backpack with the laptop inside, however, in between the ride he switched off his phone, the woman said.
"He basically stole the laptop and intitially we thought okay partially error at our end too to use genie to deliver the laptop but how things took a turn after is what really surprised and scared us," Ms Gudipudi said.
The LinkedIn user said that when her husband reached out to customer care, they were unable to identify the delivery agent who was on their booking and ended up sending two pictures asking which one came to pick up the parcel. Ms Gudipudi and her husband suspected that Swiggy's system allows a person to register using his Aadhar or PAN and then permits anyone to use their credentials.
