How Google Deleted $125 Billion Pension Fund Account By Accident
NDTV
UniSuper CEO and Google Cloud global CEO assured members that the outage was not a cyber-attack and clarified that no personal data was compromised.
In a rare incident of misconfiguration, Google accidentally deleted the account of a $125 billion pension fund, causing disruption for over half a million UniSuper members, who couldn't access their superannuation accounts for a week.
UniSuper is an Australian superannuation fund that offers retirement savings services to employees working in the higher education and research sectors in the country. This means that if you work in universities, colleges, or research institutions in Australia, you may have access to UniSuper's superannuation services to help you save for retirement.
The incident occurred from a “one-of-a-kind” misconfiguration on Google Cloud. UniSuper CEO Peter Chun and Google Cloud global CEO Thomas Kurian issued a joint apology to members, acknowledging the outage as "extremely frustrating and disappointing." They assured members that the outage was not a cyber-attack and clarified that no personal data was compromised, blaming a glitch in Google's cloud service, as reported by the Guardian.