Holiday packages, movies tickets, and dinner vouchers: These are some of the incentives for star performers in police in Bengaluru
The Hindu
Bengaluru It was a celebratory mood at the office of the Deputy Commissioner of the South-East Divis
It was a celebratory mood at the office of the Deputy Commissioner of the South-East Division, as nine police officials were selected for their best performance and behaviour, and awarded holiday packages, movie tickets for the Kannada blackbuster Kantara, and dinner with their family members.
The star performers were chosen from 14 police stations across the division, after they were given a five-star rating for handling visitors and treating them with care and diligence.
From introducing libraries in stations to introducing feedback forms, the city police have been deploying many measures to bring about an image and perception makeover.
Since November 28 this year, the South-East Division, led by DCP C.K. Baba, launched a QR code-based feedback system, to allow visitors to rate the officers they meet and give their feedback, complaints, and suggestions.
The code is placed at the entrance of every station for the visitors to scan and answer around 12 questions. There is a printed form also available and a dropbox in case the visitors do not have their smartphone with them.
These feedback forms will be evaluated every month to choose the best performers and to reward them accordingly, Mr. Baba said.
Since the launch of the initiative, the police have received around 3,054 visitors, out of which 2,444 have given their feedback.
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